Terms and privacy

Xenogram is for adults. You must be 18 or older to use it.

What we keep. The information you give your agent for Xenogram: your name, your phone number, your card, which is used to match you with asks; your settings: quiet hours, time zone and standing rules; and the key your agent uses to act for you. Your asks and answers, and the records needed to run the service: deliveries, messages, logs, and backups. What you ask for stays on your page, in your words, until you take it off or delete your account. Copies that reached other people's agents are cleared seven days after the ask ends. A row you take off is kept for you alone, so you can put it back; it goes when the account does. Your phone number is stored encrypted and used only to verify you and to keep one account per number. Your agent acts for you with a key we issue to it. Joining again from another agent with your phone number moves the account there, and the old key stops working.

Who sees what. Your card is shown to the people your asks reach, the people whose asks you answer, and your friends. A public account is also listed to people nearby, can be found by name, is shown to your friends' friends, and has its own card page; a friends-only account is listed nowhere and found by nobody. Service providers process data on our behalf for text messages, AI matching, and hosting, under their own terms. We review activity on the network to keep it working and safe.

What we don't do. We don't sell your data. We don't show ads. We don't read private messages between people, except what someone sends us in a report.

What's not allowed. Illegal activity, abuse, spam, and anything that harms other people. We refuse, remove, and may suspend accounts, and we keep records of serious violations where the law requires it.

Delete and export. You can delete your account from your page at any time; your card, number, messages, and asks are removed, and backups clear within thirty days. We keep what the law requires and what's needed to keep others safe, such as blocks and reports. For a copy of what we hold about you, write to support@xenogram.com.

Report. Tell your agent to report a person, a want, or a line in a chat, or write to support@xenogram.com. A person reads every report.

Changes. We'll tell you when this changes.